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Welcome to the City of Brentwood, Water Services Department’s web site. Our mission is to operate and maintain a safe and dependable water distribution system and sewer collection system for residents and businesses of the City of Brentwood. 

Inside you’ll find information pertaining to our daily operations, rules and regulations for constructing water and sewer facilities and public education. We hope you’ll find our site useful in answering any questions you may have. However, if you do not find the information you are looking for, please do not hesitate to contact our staff who will be glad to help. Also, if you have suggestions on how we can improve our website to better serve you, please write us and give us your ideas. 

Thanks for visiting.  

A few tips on how to avoid frozen pipes:

When temperatures in Brentwood are expected to be below freezing for extended periods of time, the City encourages you to take precautions to avoid expensive repairs resulting from frozen pipes.

Before Freezing WeatherInsulate Pipe

  • Wrap all exposed pipes located outside or in unheated areas of the home.
  • Remove garden hoses from outside faucets. Insulate outside faucets with Styrofoam cover, rags or paper.
  • Cover vents around the foundation of your home.
  • Know where your water cut-off valve is located and how to use it. Apply oil such as WD-40 to the cut-off valve before operating to prevent the valve from breaking.

In Sub-Freezing Weather

  • Open cabinet doors under sinks adjacent to outside walls.
  • In unheated garages, shut off water to washing machines. Water softeners should be drained and protected from freezing temperatures.
  • In sustained sub-freezing weather, let water drip slowly from inside faucets.
  • Take extra precautions to protect pipes that have frozen in the past.

If You Are Not Going To Be Home

  • Shut water off at the property owner’s cut-off valve. Contact Brentwood Water Services for help with this.
  • Drain all outside water faucets if your house will be unoccupied for several days (leave outside faucets open).
  • Or, leave home heating system on at a low setting.
  • Open cabinet doors under sinks adjacent to outside walls.

Frozen PipeIf Your Pipes Freeze

If a pipe freezes or breaks inside your home (or between the water meter and the home), call a licensed plumber for assistance. If a pipe breaks or freezes between the meter and the street, please call our office according to the following:

During normal business hours (7:00 a.m. to 5:00 p.m.): (615) 371-0080

After hours (5:00 p.m. to 7:00 a.m.): (615) 371-0160







Last updated: 1/12/2016 3:41:02 PM