When and Where are we Flushing?
Water line flushing will be conducted August 15 - 26 in the following locations/ subdivisions:
- Whetstone / Halcyon
- Chevoit Hills
- Saratoga Hills
What is Flushing?
The Water & Sewer Department conducts a comprehensive water line flushing program throughout the Water Service Area. Flushing is a process that rapidly removes water from the City’s water piping system. Flushing uses water force to scour out materials that accumulate in the City’s pipes. Water pipes are usually flushed by opening fire hydrants.
Why are we flushing?
Because water mains are sized to allow adequate and safe flows for fire protection, water typically is moving through the underground pipelines at less than 2 miles per hour. This slow movement causes sediment, like rust and mineral particles, to build up over time and accumulate along the pipe’s bottom. This buildup can restrict water flow in the pipes and contribute to corrosion and water color problems.
What should I do if I turned on a faucet and the water coming out is discolored?
Should you experience discolored water or your water appears to be cloudy, do not be alarmed. It is recommended you do not use the water or do laundry for about two hours; this will give the sediment time to settle. After you have waited for this time period, run your cold water faucet(s) for about five minutes or until the water is clear.
If the water does not clear within a couple of hours, notify the Water & Sewer Service Dept. by calling 371-0080, Monday through Friday between 7:30 a.m. and 4:30 p.m.
How will this affect me?
Usually, you will not be aware that flushing is even taking place in your neighborhood. Flushing is generally conducted between the hours of 7:30 a.m. 4:30 p.m., Monday through Friday. However, flushing also may occur during evening and night hours, as well as weekends as needed.
Select fire hydrants will be opened to flush the water pipes. It typically takes 30 minutes to an hour to flush each hydrant. While the hydrant(s) are being flushed, area businesses and residents may experience discolored water and a pressure drop. Your water service should not be interrupted. If you have no water pressure, please notify the Water & Sewer Department at 371-0080. Additionally, you will notice wet streets in your area from the flushed mains.